Manual time tracking fails in predictable ways: late start entries, rounded-down endings, “they’re regulars,” and arguments at the counter. Automatic session billing is not about distrusting staff. It is about removing the argument.
Where the minutes go
- Start time written 8–12 minutes after the first frame.
- End time rounded to the nearest 15 minutes in the guest’s favor — every time.
- Table switches that never update the ticket.
- Paused games that stay paused on paper but not on the floor.
What good session billing looks like
Tap to start, visible elapsed time, rate that matches peak or off-peak, and a bill that can take food without resetting the clock. Guests should be able to see they are not being guessed at.
Ten unbilled minutes on eight tables, four nights a week, is a staff salary you are lighting on fire.
CuePos starts sessions on the table, tracks playing time, and calculates charges so closing is a confirmation, not a reconstruction.