Most “club software” is either a gym membership tool or a cafe POS. Snooker clubs sit in between: time-based tables, walk-in groups, food tickets, and a closing rush. If your system cannot start a session and add a burger to the same bill, staff will invent a workaround — usually a notebook.
Must-have capabilities
- Live table status and timed sessions with automatic charges.
- Food and drink orders tied to a table or session.
- One checkout for game time plus F&B.
- Staff logins with limited permissions.
- Daily sales and occupancy you can trust the next morning.
What you can skip at first
Fancy CRM campaigns, 40-step loyalty engines, and accounting suites can wait. Open with tables, billing, and a clean kitchen flow. Add inventory and deeper analytics once the floor team actually uses the product every night.
Questions to ask any vendor
- Can a session keep running if the phone disconnects?
- Who can void a bill, and is it logged?
- Does peak pricing change automatically or by memory?
- Can I see today’s table occupancy on my phone from home?
Migration without drama
Switch on a quiet weekday. Train the floor lead first. Run one night with the old method as backup, then commit. The cost of staying on paper is not the notebook — it is the hours you never billed.